UNM-Gallup bids a warm welcome to Jeannie Baca who joined our campus on February 24th as the new Director of Student Affairs. Ms. Baca comes to UNM-G from Central New Mexico Community College in Albuquerque where she was the Associate Dean of the School of Applied Technologies. In her new position, Ms. Baca will oversee all functions of student services including enrollment, registration, advisement, financial aid and student life.
In an effort to become acquainted with the campus, Ms. Baca has introduced herself to her staff and all those she encounters on campus and has been asking lots of questions. “Marcus Largo and a couple of outgoing and friendly student ambassadors gave me a first class campus tour and shared their perspectives on student life,” noted Ms. Baca who has also made it a point to meet with each of her direct reports, the faculty division chairs, the Dean of Instruction and the local advisory board members. In her first staff meeting with Student Services staff, she shared background about herself and used it as an opportunity to highlight “bright spots,” teamwork and customer service.
In her new role, Ms. Baca has several main goals for UNM-Gallup. “My top priority is to work with staff and faculty to ensure that students and the UNM-G community receive exceptional and efficient service and to create a welcoming and supportive environment that fosters student engagement, personal growth and student success.” Secondly, Ms. Baca would like to enhance and build positive interdepartmental relationships through collaboration and open communication. She would also like to promote UNM-G to our community through active outreach efforts by providing information about the incredible programs we offer. “Additionally, I look forward to working closely with staff to examine processes and share best practices as well as assess training and support needs to ensure we provide optimal student service. Much exciting work ahead! We will work hard and have fun!” adds Director Baca.
Ms. Baca would like potential UNM-Gallup students to know “UNM-Gallup is a great choice! We are here to help you achieve your educational and career goals. We want you to succeed and are here to lift you to new heights. We are here to serve you and provide you with an exceptional learning experience. Allow us to be your resource.”
When asked about challenges and opportunities for the campus as a whole, the answer was characteristically positive. “Staff, faculty, and students have been extremely welcoming and friendly and are sharing ideas on ways to improve departmental communication and collaboration. I am listening and will continue to seek collective input to ensure we provide exceptional customer service and information to support all aspects of student academic success, safely and student life.”
Ms. Baca’s office is in the Student Services Technology Center, Room 276.
(Written by Marilee Petranovich, Marketing and Communications Officer)